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Contact us

Customer service rep

Thank you for your interest in VELUX and VELUX products

We are very interested in hearing from you. Your questions and comments are important to us.

We have provided answers to a variety of frequently asked questions (FAQ) to assist you.

If you require additional information:

Call: 1-800-888-3589 (Toll free)
Call: 604-468-0060 (BC office)
Fax: 1-800-898-3589

Hours of Operation 
Monday - Friday 
8:00 a.m. - 7:00 p.m. EST


Visit one of our showrooms.

Open to the public Monday - Friday
8:00 am - 4:30 pm.

VELUX Toronto Head Office:
2740 Sherwood Heights Drive
Oakville, ON L6J 7V5


VELUX Vancouver Western Sales Office:
Mary Hill Business Park
#305-1515 Broadway St.
Port Coquitlam, BC V3M 6M2